Emergency Hotlines
China Ambulance & Emergency 120
Fire: 119
Police Station: 110
International Emergency Hotline (EN/CN) 112
USA Poison Control (00) 1-800-222-1222
The Children’s Hospital of Shanghai: 021- 62474880
Foreigner’s Free Hotline (86)(021) 962288
24/7 English & Chinese Call Center about medical care, tourist destinations, culture, sports, trade, other issues about living in Shanghai
Taxi
(Update 2022: Download apps for car hailing or rent a driver.
Know your community volunteers or wu ye and ask how to get a car in case of an emergency or maternity/baby check up, if your compound goes on lockdown again)
96822 (DZ)
6258000 (QS)
96961 (JJ)
96840 (BS)
96965 (HB)
62584584 (FT)
65200070 (NG)
64153815 (DH)
Useful Numbers
China Country Code Number: 0086 Shanghai City Code Number: 021 Postcode: 200000
Emergency & Most Commonly Used
Fire: 119 First Aid: 120 Police Station: 110 Check Telephone Number: 114 Telephone Failure Complaint Line (FREE): 112 Weather Report: 121 Report a Traffic Accident: 122 China Telecom 中国电信: 10000 China Mobile 中国移动: 10086 China Tietong 中国铁通: 10050 China Unicom 中国联通: 10010
Life & Maintenance
Lamp Administration: 021- 64648670 Gas Service Tel:021-962777 Water Supply Sevice Tel: 021-962450 Electricity Service : 021-95598 Cable TV Service: 021-962877 Fire Protection Hotline: 021-96119 Information Service Hotline: 021-82000 Charity Hotline: 021-62584343 Price Supervision Reporting Hotline: 021-12358 Consumer Complaints: 021-12315 Environment Protection Hotline: 021- 62863110 Laborer Right Maintenance Hotline: 021-12333 Tourist Complaints: 021-64393615 Medical Care Complaints: 021-962218 Shanghai First People’s Hospital: 021-63240090 Shanghai Sixth People’s Hospital: 021- 64369181 The Children’s Hospital of Shanghai: 021- 62474880 Shanghai Medical Emergency Center: 021-62474880 Shanghai East International Medical Center: 021-38804518
Railway, Aviation & Courier
Shanghai Railway Station Supervisor: 021-63179090
Shanghai West Railway Station Supervisor: 021-52829500
Shanghai South Railway Station Supervisor: 021-64511039
Train Inquiries: 021-16088188
Train Tickets: 800-820-7890
Pudong Airport Supervise: 021-96081388
Hongqiao Airport Supervise: 021-52604620
Air Hotline: 021-62552726
Air Tickets: 021-68759944
Bus Supervisor: 021-969000
Shanghai Ba-Shi Group Co., Ltd.: 021-63115711
Guanzhong Bus Company : 021-56651575
Long-distance Bus Supervisor: 021- 56720594
Shipping Supervisor: 021-63261261
Shanghai Port Hotline: 021-63260269
Taxi Hotline: 021-63232150
Shanghai Subway Hotline: 021-63189000
Traffic Complaint Hotline: 021- 962000
Finance
HSBC Shanghai Branch: 800-820-8878, 021-68411818 Bank of East Asia, Shanghai Branch: 021-38834567 Hang Seng Bank, Shanghai Branch: 021-58821338 ABN AMRO, Shanghai Branch: 021-50499303 Citibank Shanghai Branch: 021-63289661, 63201988 Standard Chartered Bank, Shanghai Branch: 021-62798823 KBC Bank, Shanghai Branch: 021-63214158 Bank of Tokyo-Mitsubishi UFJ, Shanghai Branch: 021- 68411515 Bank of China, Shanghai Branch: 021-95566 Industrial and Commercial Bank of China, Shanghai Branch: 021-95588 China Construction Bank, Shanghai Branch: 021-95533 Agricultural Bank of China, Shanghai Branch: 021-95599 Bank of Communications, Shanghai Branch: 021-95559 Pudong Development Bank: 021-95528 Bank of Shanghai: 021-962888 China Merchants Bank, Shanghai Branch: 021-95555 China Everbright Bank, Shanghai Branch: 021-95595 China Minsheng Bank Co., Ltd., Shanghai Branch: 021-95568 Huaxia Bank, Shanghai Branch: 021-95577 Industrial Bank Co., Ltd., Shanghai Branch: 021-95561 Shenzhen Development Bank, Shanghai Branch: 021-95501
Municipal Government Agencies
Foreign Economy & Trade Committee: 021- 54564999 Municipal Justice Bureau: 021- 64748800 Municipal Land Administration: 021-63193188 Foreign Affairs Office: 021- 62332930, 62792412, 62499537 Municipal Travel Bureau: 021-962020 (24 hour) Municipal Industrial & Commerce Administration Bureau: 021-54236800，64220000 ext. 5446 Shanghai Public Security Bureau: 021-63294000 Exit-Entry Administration Bureau of Shanghai Public Security Bureau: 021-28951900
Consulates in Shanghai
Complete Address: (replace your country in the link) http://embassy-finder.com/philippines_in_shanghai_china
Republic of the Philippines 021-62798337
Republic of Singapore: 021-64370776
Republic of Malaysia 021- 60900360
United Kingdom of Great Britain and Northern Ireland: 021-62797650
United States of America: 021-64336880
Republic of Austria: 021-64740268 Kingdom of Belgium: 021-64376579 Brazil: 021-64370110 Canada: 021-62798400 Republic of Chile: 021-62498000 Republic of Cuba: 021-62753078 Czech Republic: 021-64712420 Kingdom of Denmark: 021-62090500 Republic of Finland: 021-64740068 Republic of France: 021-64377414 Federal Republic of Germany: 021-64336951 Republic of India: 021- 62758885 Islamic Republic of Iran: 021-62814666 Israel: 021-62098008 Republic of Italy: 021-64716980 Japan: 021-62780788 Republic of Korea: 021-62196420 Mexico: 021-64379585 Kingdom of the Netherlands: 021-62099076 New Zealand: 021-64711127 Kingdom of Norway: 021-63239988 Republic of Poland: 021-64334735 Kingdom of Sweden: 021-64741311 Swiss Confederation: 021-62700519 Kingdom of Thailand: 021-63234095 Republic of Turkey: 021-64746838 Russian Federation: 021-63242682 Federal Republic of Yugoslavia: 021-62081388
*Kindly message us if you have updated information. The community thanks you.